AI Processes More than 23 Million Restaurant Transactions in 2020

SYNQ3 Restaurant Solutions’ off-premise technology helped several nationwide brands manage the spike in takeout orders as dine-in closed during the COVID-19 pandemic.

Colorado Springs, CO. (April 20, 2021) – Restaurants nationwide, from quick-service to fine dining, had to up their takeout and delivery game when the coronavirus hit. Would-be patrons quickly found out which restaurants offered convenient and efficient to-go services and which did not. At several nationwide chains, a voice-powered, conversational AI helped boost their takeout orders. This highly scalable system processed more than 23 million AI restaurant transactions in 2020.

Colorado-based tech company SYNQ3 Restaurant Solutions provides this AI, person-supported technology, also known as SYNQ Voice, for thousands of restaurants across the U.S. When the COVID-19 pandemic started shutting down dine-in services, SYNQ Voice experienced ordering spikes of more than 350 percent, CEO Steve Bigari said. Even now, the AI processes millions of transactions each month. SYNQ3 had to hire another 250 employees to keep up with the demand. Read the rest of the story here.

Shared by Tyler Stowater, board member of SYNQ3 Restaurant Solutions.